Customer Care
Contact Us
Contact Us
Email
For a seamless experience, we kindly ask that you include your full name, order reference number (where applicable) and a brief outline of your enquiry.
Live Chat
Live Chat
Available 5 days a week.
Telephone
Telephone
+ 44 (0) 117 3161888
Please note that international call charges may apply, as determined by your local telecommunications provider. We recommend contacting your telephone service provider for details of any applicable rates.
Bank Holiday Service Update
Bank Holiday Service Update
Our Customer Service team will be closed on the following UK bank holidays in 2026:
- Thursday, 1 January 2026 (New Year’s Day)
- Friday, 3 April 2026 (Good Friday)
- Monday, 6 April 2026 (Easter Monday)
- Monday, 4 May 2026 (Early May Bank Holiday)
- Monday, 25 May 2026 (Spring Bank Holiday)
- Monday, 31 August 2026 (Summer Bank Holiday)
- Friday, 25 December 2026 (Christmas Day)
- Monday, 28 December 2026 (Boxing Day – substitute day)
During these dates, responses may take longer than usual. We’ll get back to you as soon as possible once we reopen.